

Software Vendors
“Mark has to be one of the most knowledgeable and experienced professionals working in the Business Process industry. He is a creative marketeer and thorough student of this field. I recommend his services highly.”
Hugh Mensch
VP Sales, Proforma Corp
“Mark’s rare combination of technological expertise with sharp business acumen will provide great advice for anybody willing to share ideas with him.”
Gustavo Gomez
CEO, BizAgi
“Mark has been extremely professional and responsive in all my business dealings with him. He delivers high quality products and is an expert in the area of BPM.”
Jeff Kristick
Marketing Director, Tibco
"Thanks for a great presentation at the Unisys User Conference. Your enthusiasm and
passion were just what was needed for the post-
Ian Benn
Marketing Director
Unisys Computer System
"Mark has presented at several conferences and events run by our company, in many locations around the world. His presentations are always excellent and highly appreciated and delivered to our utmost satisfaction."
David Assia
Executive Chairman
Magic Software
"Mark has spoken at several seminars which our company has hosted. He can be relied upon to be very lively, thought provoking and entertaining. His natural enthusiasm and forthright nature has always led to lively interactive sessions."
Paul Noakes
Vice President, Strategic Marketing
Dynasty Software
“Mark joined us at a very difficult time in our business and helped to define and execute a new strategy for the company, a strategy which I am happy to report led us to significantly increased business. The principles and path on which he guided are still in place today. But beyond that, his honesty and integrity were a breath of fresh air in this cut throat world of business.”
Matthew Brown
CEO, Proforma UK Ltd
“It was a real pleasure to work with Mark. Mark, a great professional, is among the rare breed of people who nicely balance vision and pragmatism. Mark's colorful vision of organizations and technology offers unexpected perspectives that open opportunities you wouldn't think of at first time. And finally, icing on the cake, Mark is one of the nicest people I've ever met in my professional life.”
Jean Marie-
VP Business Development
MEGA International
“Mark's work with BPMG.org is helping demystify the world of process management. In a marketplace where every BPM software vendor's claims appear to be the same, his wide range of experience coupled with his ability to communicate at both a technical and business level is invaluable.”
Ian Gotts
CEO, Nimbus Partners
“I have known Mark over 10 years and he is one of those rare individual with proven expertise in business and technology. Enterprises engaged in EA and BPM will benefit from his help.”
Charles Koh, CEO, Millennium Infosystems
"Mark worked alongside our company handling a major technical staffing project on the South Coast. I found him very professional with an ability to communicate at all levels. His ability to convert possible opportunity into definite need led to high levels of activity for us within that client. During the time we worked with Mark we found his sales and marketing ability to be of the highest order and we have no hesitation in recommending him in our industry."
George Materna,
Managing Director, Matchtech
Industry Analysts & Thought Leaders
“Pushing the envelope in business process management requires passion, long hours,
insight and -
Peter Fingar
Author
“In my work with Mark McGregor I've found him to have passion around performing for customers and a keen interest in understanding how business process principles and practices can assist organizations to improve their business practices.”
Andrew Spanyi
Spanyi International
“Mark is one of those rare individuals that can articulate complex technical issues
and their business benefits at whatever level of customer required. He is an excellent
and fearless chair of seminars and conference panels, a great and inspiring public
speaker and can organize the events as well -
Jon Pyke
Chairman WfMC
“Mark has a very good knowledge of the BPM market. He has worked tirelessly to help educate and support the market through it's early phases. I consider him an expert in the field of process mapping and modeling, and he is an excellent and entertaining presenter.”
Atle Skjekkeland
Managing Director, AIIM Europe
“Mark is focused and directed businessman who in my experience delivers on what he says. I have worked with him through BPMG and have established a very effective and valuable business relationship.”
Justin Speake
CEO, Bloor Research
"There are few people who have perceived the far-
John A. Zachman
President of Zachman International
“Mark is an excellent teacher, who manages to transfer his teaching enthusiasm to the crowd every time. More than often, he can fall back on his expertise and wide knowledge on BPM. He delivers solid content combined with a much appreciated presenting style.”
Peter Willaert
Vlerick Leuven Gent Management School, Belgium
"Mark, with his customary zeal and enthusiasm, commanded the audience's attention with a charismatic, questioning presentation which roused the predominantly technical audience into thinking about the commercial aspects of their work. He was roundly applauded for his performance. Mark contributed greatly to a memorable plenary session, regarded by many as the best ever in the OMG's nine years of existence."
Eric Leach
(OMG UK Representative)
“Mark has a refreshing no nonsense style that gets right into the issues. His work
is especially valuable for those seeking the practical benefits of effective organisation
change. We at the BPMG are very pleased to have his contributions and on-
Steve Towers
CEO, BPM Group
“I always enjoy working with Mark, since he combines extensive knowledge of the BPM
space with an intelligent and receptive response to new ideas. For the field to move
forward, we need people like Mark who are capable of appreciating advances at an
early stage, integrating them into a comprehensive, business-
Keith Harrison-
CEO, Role Modelers
It is not what we say about ourselves that matters, it is what other people think about us and the work that we do that truly defines us. Throughout this page you will find quotes and testimonials from people I have worked with over the years. I hope you find these valuable in choosing your next speaker, trainer or coach and I hope I can look forward to working with you soon.
What follows are a selection of the one line quotes I have received over the years, further down the page you can read in more depth what users had to say and in the sidebar you can read what vendors and analysts have to say about me. You can also find even more testimonials on my LinkedIn web site by clicking here
"Mark is more than a trainer, from practical experience he delivers valuable insight through the examples he shares."
"Mark has a great passion for the subject. The genuine intent that he displays is excellent."
"...broad experience and and an objective approach."
"Mark is very good, very knowledgeable and engaging."
"Extremely Good, Very Knowledgeable -
"Good presenter, good understanding of the subject and a forward approach."
"Mark brings with him extensive expertise and is a wonderful instructor."
"Mark did a great job and made it a fun week."
"Responsive, Energetic, Personal -
"Mark was great, the course was good and I learned a lot."
"Good instructor!"
Copyright Mark McGregor 1995-
While one line un-
“Mark is very knowledgeable in his field and I enjoyed the way he parted with the information through practical and relevant examples. The way Business Process Management was clarified and portrayed by Mark has simplified my approach and eagerness to tackle new challenges.”
Jacques de Jagar, Snr Business Analyst, Eskom, South Africa
“Mark is THE most natural teacher I've ever known. Nobody was able to transmit knowledge is such an interesting and smooth way. He shows such a life experience, both as a human being and professional consultant that really impressed me. Better than that, only his way is to share it. Brilliant! I would work with him anywhere anytime!”
Miguel Arga e Lima, Consultant, PT-
“Mark is a BPM expert on an untiring quest for knowledge and understanding. With his gift for communication he is able to share this effectively with whoever seeks his advice. Having worked with him on BPM Frameworks through the BPMG I have gained nothing but respect for his integrity and professionalism.”
Petra in 't Veld-
“Mark is a very competent professional. I organized some courses and I recommend Mark without hesitation. His expertise and skills of trainer are really impressive.”
Luis Miguel Da Silva Santos, Consultant, Link Consulting, Portugal
“Our project team was very satisfied with the course we took from Mark. We received a solid approach and set of skills. Besides being an excellent instructor, Mark has a wealth of experience to draw on. He has a very pragmatic approach to what can be a fairly abstract topic, and our after class discussions with him were invaluable in helping us develop the approach for our project.”
Jack Bowering, Program Manager, WCB Alberta, Canada
“Mark understands business and how to create satisfied customers. Applying Mark's business principles make business fun and simple with lots of smiling customers. If you want to attend a business short course, attend one of Mark's courses on BPM and forget the rest.”
Jacques Britz, Regional Market Manager, Sandvik Mining and Construction, South Africa
“Mark is an excellent facilitator, and has a vast, practical knowledge base related to BPM. His keen wit and ability to provide "real world" examples of BPM in action made the session enjoyable and thought provoking. I am confident in recommending Mark as a facilitator and expert resource in BPM.”
Ken MacDonald, Senior Consultant, CGI, Canada
“Mark is a knowledgeable instructor and I have enjoyed attending a BPM course with him. He has an efficient style in communicating his ideas and uses an impressive way to encourage and motivate the participation of the attendees. It was interesting to discuss with him his non conventional opinions about the relation between business and IT”
Adnan Alyas, IT Manager, Hafi, Saudi Arabia
“First; thanks for all the insight you have given me in your BPM course, you truly
inspired me! I have given feedback to my top management (ABSA-
Martin Meiring, Business Analyst at ABSA Bank, South Africa
“For BPM training, I recommend Mark without hesitation, he will always ensure that each and every one got the right point about BPM and is confident to practice it effectively after the training.”
Yousef Mahmoud, Business Analyst, EJADA Systems, Saudi Arabia
“I had a chance to participate in BPM training offered by Mark in Bahrain. Other than the kind and pleasant personality Mark maintains, Mark is one of few trainers/instructors I've met who make the workshop interactive and enthusiastic. What attracted me is not only his superior knowledge in BPM and other related business topics but mainly the way he transfers this
knowledge and experience.”
Abdulla Al-
“Mark is an accomplished "BPM Concept and Technique -
Bill Craig, Canada
“Mark worked with me on a process engineering assignment in Jan 2006. He was extremely knowledgeable about process and successfully steered a cross functional group through a potential minefield. He ensured we didn’t stray 'off target' and made sure we successfully delivered.”
Maurice Chadwick, Operations Director, Bank of Ireland, Ireland
“I had the opportunity to attend a BPM workshop in India. It was one of the best trainings I had and to meet and interact with a "Guru" in BPM, It was an immense learning experience for our entire team. In fact as a person too, I find Mark very passionate and genuine about what he is doing (BPM). We wish to have him again for the next series of workshops in our group.”
Bhaskar Maddala, BPM Practice Manager, Wipro Technologies, India
“Mark is an undisputed thought leader in the field of business process. Always willing to share his insights and experience to come to a common understanding of the problem or cause. He is a pleasure to work with when the stakes are high.”
Bill Smith, Operational Excellence Program Manager, Wyeth, United States
“Mark blends passion for BPM with technical and strategic experience to deliver energetic
sessions. He converses with candor and sprinkles his talks with memorable, lesson-
Tracie O'Geary, Director at Presbyterian Health Plan, United States
“Mark is a distinguished and widely published expert in Business Process Management, with broad and deep knowledge in this area critical to enabling exceptional business performance. In my interactions with Mark I have found him to be insightful and skilled at synthesizing the developments and events in BPM and in identifying and articulating their implications.”
Mark Barnett, Director of Global Process Practice at ACN, Inc., United States
“I have worked with Mark for several years, he is extremely competent knowledgeable, easy to work with and innovative. Mark is a very effective communicator, both written and verbal. Mark has a unique set of abilities; he can generate good ideas and execute them in a practical manner.”
Dennis Rohan, CEO, ROHAN AND ASSOCIATES, United States
“My friend Mark McGregor is a multi-
Doug Kirkpatrick, Principal, The Celestia Group, LLC, United States
"Very enjoyable!"
"Great workshop, one of the best I've seen for a while."
"Thanks! Very informative and an engaging delivery style."
"Very knowledgeable Speaker."
"Very informative, well structured and content well defined."
"Very accessible presentation, interesting, informative and challenging."
"Wanted to hear more."
"Very knowledgeable, enthusiastic, entertaining, dedicated."
"Some of the anecdotes he offers bring the whole subject to life."
"His enthusiasm and breadth of knowledge are brilliant!"
"Very knowledgeable."
"Listens to the needs of the audience."
"Friendly and Enthusiastic."
"Did a great job!"

The picture below is of me being presented with a wonderful soapstone sculpture, by a team from Eskom, in South Africa. Delivering a professional training course is my job, I would never have expected such gifts (they also presented me with a marvellous book and hand scripted card) from the class. Guys, if you are reading this, then thank you again for your company, your attention and most of all your friendship. I hope to have the opportunity to work with you all again very soon.

Discussions in Paris with Henry Peyret, industry analyst with Forrester Research

With Dr. Pehong Chen, contributor to “In Search of BPM Excellence”
We use the very latest in accelerated learning techniques. This means that during this five day residential course, we can equip you with all the skills you need to become a competent practitioner in NLP.
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15th Feb 2007 -
20th Feb 2007 -
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